Terms of service

Welcome to The Hiza! By using our website (www.thehiza.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

• By accessing or using our website, you agree to comply with these Terms of Service.
• We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Product Availability & Pricing

• All products on our website are subject to availability.
• We reserve the right to modify prices, discontinue products, or update stock without prior notice.
• Prices listed are in PKR (Pakistani Rupees) and include applicable taxes.

3. Orders & Payments

• Orders must be placed through our official website.
• We accept [list accepted payment methods].
• If a payment fails or is flagged as suspicious, we may cancel the order.

4. Returns & Refunds

• We do not offer cash refunds. Refunds are provided in the form of a The Hiza Gift Card, which can be used on any product with no expiration.
• For return requests, please contact us at hizafootwear@gmail.com or WhatsApp 0336-4764138 within 7 days of receiving your order.

5. Shipping & Delivery

• Orders are processed within 4 to 5 business days and shipped via [PostEx/Leapard].
• Delivery times may vary based on location and courier delays.
• We are not responsible for lost or delayed shipments due to courier issues.

6. Intellectual Property

• All content on The Hiza (logos, images, product designs, etc.) is our exclusive property. Copying or unauthorized use is prohibited.

7. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

8. Contact Information

For any inquiries, please contact us:
Email: hizafootwear@gmail.com
WhatsApp Support: 0336-4764138

By continuing to use our website, you agree to these terms. Thank you for shopping with The Hiza!